Frequently Asked Questions

Answers to common questions about ToIvy programs, enrollment, and services. For anything else, call 212-227-7888.

How do I get started with ToIvy?
The easiest way is to book a free 25-minute consultation through our website, pick a time that works for you and our bilingual team will call you back to discuss your child's grade, current school, goals, and the right ToIvy program. You can also call us directly at 212-227-7888 during business hours.
What is the free 25-minute consultation?
It's a no-pressure conversation with one of our advisors, by phone or in person at our Brooklyn center. We listen to your child's situation, recommend a placement level, walk you through the relevant programs and schedule, and answer any questions. Specific tuition is reviewed in this same meeting, tailored to the program we recommend. There's no obligation to enroll afterwards.
How do I book a consultation, and how soon can I get one?
Click any "Book a Consultation" button on our site and pick from available 25-minute slots, Tuesday through Thursday 1–6 PM and Saturday/Sunday 9 AM–5 PM (Eastern). Most parents can find a slot within a few days. We'll email you a confirmation with a calendar invite.
Which program is right for my child?
It depends on grade level, current academic strengths, and goals, we serve students from Grade 2 through college applications. The fastest way to find out is to book a consultation: our advisors will recommend a placement level based on a short conversation, and for some programs we offer a placement diagnostic.
Do you offer SHSAT preparation?
Yes. ToIvy offers three levels of SHSAT preparation, Basic, Advanced, and Accelerated, for students in Grades 5 through 8. Placement is based on a short diagnostic. 78.23% of our SHSAT students have received offers from Specialized High Schools, roughly 4× the city-wide acceptance rate.
Do you offer SAT preparation?
Yes. ToIvy offers comprehensive SAT preparation for students in Grades 8 through 12, including Pre-SAT Foundation for students who need to build academic foundations first. Summer SAT intensives and 1-on-1 tutoring options are also available.
Do you offer college counseling?
Yes. ToIvy offers VIP College Application Services across three tracks: Track A is College Essay Preparation, focused on the personal statement, supplements, activity list, and interview prep for families who already have a clear college plan; Track B is full long-term planning (best started in 9th or 10th grade) that covers passion exploration, major direction, extracurricular and competition strategy, summer program planning, and includes everything in Track A; Track C is a selective flagship program for strong freshmen and early sophomores. 100% of our 2026 VIP students received offers from at least one reach college, with $7.19M in total scholarships.
Do you offer summer programs?
Yes. The 2026 summer programs run from July 6 to August 21, 2026. Options include Full-Day Camp, Half-Day Camp, ESL Summer Camps, SHSAT Intensive courses, SAT preparation, and College Application Essay Prep. Early-bird savings are available, and your advisor will go over the schedule and tuition during your free 25-minute consultation.
How big are your classes?
Group classes are kept small so every student is heard, typically around 6–10 students depending on the program and level. We also offer 1-on-1 tutoring for SAT, AP, AMC, college essays, and other targeted needs. Your advisor will confirm exact group size for any program during your consultation.
Can my child try a class before enrolling?
For many year-round programs we can arrange a placement diagnostic or a trial session, this is the best way to confirm both the right level and that the class is a good fit. Discuss this on your consultation call and your advisor will set it up.
Are there mock tests and progress reports?
Yes. SHSAT, SAT, and most other test-prep programs include scheduled mock exams with detailed performance reviews. Parents receive periodic progress updates so you always know what your child is working on and how they're doing.
Do you offer Chinese support?
Yes. ToIvy is fully bilingual. Our advisors, front-desk team, and many instructors communicate fluently in both English and Simplified Chinese (Mandarin). You can request your consultation in Chinese at booking time.
Do you offer 1-on-1 private tutoring?
Yes. 1-on-1 tutoring is available for SAT, AP subjects, AMC 10/12, college essays, and select college-counseling tracks. Availability depends on the subject and instructor, book a consultation and your advisor will confirm what's open.
Do you show prices online?
We share specific tuition during your free 25-minute consultation, where an advisor recommends the right program for your child and walks through schedule and pricing together. That way the number you hear is for your child's actual placement, not a generic list price.
What payment methods do you accept?
We accept major credit cards, debit cards, checks, Zelle, and bank transfers. Payment plans are available for some programs, ask your advisor during your consultation.
What is your refund and withdrawal policy?
Each program has its own withdrawal window depending on whether classes have started, materials have been issued, and other factors. Your enrollment paperwork lists the exact policy. If you need to withdraw, call 212-227-7888 as early as possible so we can help.
Where is ToIvy located? Is there parking?
ToIvy is at 8780 19th Ave, Brooklyn, NY 11214, between 87th and 88th Streets in Bensonhurst, easy to reach from the N train (Bay Parkway/20th Ave) and the B8/B82 buses. Street parking is available on 19th Avenue and surrounding side streets.
What are your hours?
Our office is open Monday–Friday 10 AM–6 PM and Saturday–Sunday 9 AM–5 PM Eastern Time. Class times vary by program, many run after school on weekdays and throughout the day on weekends.
Do you offer programs for elementary, middle, and high school students?
Yes. ToIvy serves students from Grade 2 through high school and into college applications. Elementary programs include G-Level Foundations, ESL, Reading Comprehension, and Mark Twain Writing. Middle school includes SHSAT, PSAT English, AMC Math, and Science Olympiad. High school includes SAT, AP, Regents, and college counseling.

Have more questions?

Book a free 25-minute consultation and speak directly with our bilingual team.

or call 212-227-7888
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